Page 37 - Bi Intelligence News Today

After a strong Q1 driven by travel, younger cardholders, and SMBs, Amex is continuing to push the envelope to increase business.

Rural Americans depend more on physical bank branches and smaller banks and have less access to online banking options.

A survey finds bank executives aren't confident they can satisfy customers who are used to hyper-personalized, frictionless experiences.

By letting merchants offer payment and fulfillment options on their own sites, Amazon accelerates its push into payments and keeps up with rivals.

Meta's plans to let users send money to businesses via WhatsApp in Brazil have reportedly run into problems.

A UK specialty lender is willing to adjust its rates in exchange for transactional-level information on applicants' income and spending data.

US crypto owners are increasingly using their digital holdings to make purchases online and in-store.

Understanding the goals and everyday needs of its niche audience have helped USAA tailor a highly personalized customer experience.

Find out which among Facebook, Instagram, TikTok, Twitter, and Snapchat ranks with the largest user base in Asia-Pacific, and where there will be meaningful growth.

A reorganization along product lines with 25 "mini-CEOs" is central to the banking giant's strategy for sparking customer-centric innovation.