canceled today. passengers left at a lost how to afford the sky high prices for tickets and how to reunite with their luggage. southwest has been responsible for more than 15,000 flight cancellations according to data from flight aware. let s bring in blayne alexander at the jackson international airport in atlanta. what details can you tell us about this? reporter: it s stretching well into the week. we know even for the many people who have made it home, the frustration is following them home. it s beyond the airport because they have racked up hundreds and thousands of dollars in unplanned expenses. southwest has opened a portal on their website where people can submit receipts to try to get reimbursed. all of this comes as another executive from the airline is speaking out. this morning it s the familiar picture of an unparalleled holiday travel meltdown. waited in line two hours for the gate agent to get rebooked on another flight. reporter: southwest continues to
canceled today. passengers left at a lost how to afford the sky high prices for tickets and how to reunite with their luggage. southwest has been responsible for more than 15,000 flight cancellations according to data from flight aware. let s bring in blayne alexander at the jackson international airport in atlanta. what details can you tell us about this? reporter: it s stretching well into the week. we know even for the many people who have made it home, the frustration is following them home. it s beyond the airport because they have racked up hundreds and thousands of dollars in unplanned expenses. southwest has opened a portal on their website where people can submit receipts to try to get reimbursed. all of this comes as another executive from the airline is speaking out. this morning it s the familiar picture of an unparalleled holiday travel meltdown. waited in line two hours for