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What is Phygital Tech And How Is It Transforming the Hospitality Industry?

If I asked you about your last experience with phygital technology, would you have any idea what I’m talking about? Perhaps not – and yet, phygital technology is exceedingly commonplace in our world, even without an official buzzword. Phygital technology is the term coined to describe the marriage of two very different but equally important experiences: physical and digital. By blending the online and offline worlds within one experience or offering, brands across industries unlock new oppor...
Carnegie Mellon Rise Of Phygital Technology Harvard Business Review Phygital Tech Transforming Guest Upsells Channel Manager

Al Safir Hotel & Tower trusts RateTiger for Rate Parity and Revenue Management

Bahrain based Al Safir Hotel & Tower has found its perfect technology partner in RateTiger. The 4-star luxury property has been leveraging eRevMax solutions, including RateTiger Shopper for rate intelligence and managing price parity, Channel Manager for keeping rates and availability in sync across all sales channels as well as Booking Engine for keeping brand.com updated with real-time inventory and rates. Reservations from various sales channels get delivered directly into the hotel’s P...
Kingdom Of Bahrain Retheesh Kumar Al Safir Al Safir Hotel Tower Al Safir Hotel Ratetiger Shopper

Canceled Flights, Lost Luggage, Staffing Shortages, and Other Disruptions: Data Shows Hotels Can Be Heroes Amid the Travel Chaos

At the height of the pandemic, if we were to ask you to conjure up a view of your local airport, you might have envisioned an empty terminal, devoid of travelers’ lively chatter and the familiar, steady clicking of suitcases quickly approaching their departure gate. At the time, with domestic and international travel at a virtual standstill due to global lockdowns and mandates, airports were desolate places, waiting – seemingly with bated breath – for the revival of our industry. Would the...
United States Carnegie Mellon Toronto Pearson International Airport American Airlines It High Time For Hotels To High Time

Stayflexi Named SHR Certified PMS Partner with WindsurferCRS™ Integration

Stayflexi, the most flexible and modern cloud hotel property management system (PMS) for independent hotels, resorts, and multi-property groups, announced a robust two-way interface with SHR’s WindsurferCRS™, a leading hotel distribution platform. This integration allows a hotel property’s live availability and rates to be continuously relayed in real-time from their Stayflexi system to streamline channel management, reduce acquisition costs, reach the right travelers on their preferred ch...
United States Comunidad Autonoma De Cataluna Carnegie Mellon Venkat Sakamuri Amanda Milam Hospitality Resources

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The Uncomfortable Truth About Your Hotel PMS: Unlike Wine, It's Not Getting Better With Age

In the world of hospitality, legacy technology gets a bad rap – and it’s no secret why. Unlike fine wine or nostalgic memories created and shared with friends and loved ones, the technology we utilize to enhance our personal and professional lives is meant to evolve at an accelerated pace.
Tom Brady Carnegie Mellon Peterh Diamandis Ray Kurzweil Checklist For Independent Hotels Truth About The Hotel

HITEC UPDATE: Stayflexi to Debut Revolutionary Magic Link Technology Which Enables Hotels to Automate 80% of Front Desk Operations

With the final countdown to HITEC 2022 officially underway, Stayflexi, the California-based hospitality technology provider, is gearing up to debut its latest innovation, Magic Link. Magic Link is a short web URL uniquely generated for every booking, without the need for a dedicated app. This new, revolutionary feature allows hotels to connect with their guests in real-time.
United States Venkatatesh Sakamuri Carnegie Mellon Front Desk Operations Magic Link Nap York

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