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Malaysia Airlines: Winning back brand trust after the MH370 tragedy, ET BrandEquity

The aftermath of the MH370 tragedy taught Malaysia Airlines’s CMO Yin May Lau the true meaning of crisis management. “It (the tragedy) was especially difficult because we didn’t know the reason. If we did, then we could fix it,” she said, recalling that turbulent period. In a chat with Glynda Alves, she reveals how communicating top-notch safety standards became the priority to win back customer trust.
City Of United Kingdom Air India Malaysia Airlines Yin May Lau Alaysia Airliness Australia

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FOXNEWS Outnumbered June 4, 2024 16:50:00

Perperform i. >> there is another one in the apple app store i checked it out, one of the things about, esg investing is starting to backfire on pension funds because thank you black rock for starting this whole nightmare of investing. there are going to be shallow losses. a lot of ceos are realizing they need to be careful. behind they kin said last night they being careful about their marketing and branding and trying to stay neutral. companies and ceos are realizing they need to stay out of s...
App Store Pension Funds Black Rock Bud Light

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