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-- >> then again, how about the last one? hey, this time were going to inject heart and humor telling her to inject heart and humor. thats ridiculous. >> reporter: we havee a plan to be spontaneous. >> yeah. >> reporter: thats basically what they said. and when you plan to be spontaneous, it doesnt necessarily come across as authentic. let me say something positive about hillary clinton, which is in that abc news interview some days back with david muir she works took some shots on the e-mail de...