Page 7 - Bright Pattern News Today

Bright Pattern Reports Record FY 2020 and Q1 2021 Bookings with New Customer Acquisitions and Innovative Technology Releases USA - English Share this article Share this article Bright Pattern continues growth in all regions with record bookings for four consecutive quarters, adding new enterprise customers and innovative SMBs from all industries SOUTH SAN FRANCISCO, Calif., April 13, 2021 /PRNewswire/ --  Bright Pattern, a leading provider of AI-powered cloud contact center software, announce...

Bright Patterns Latest Release Supports the Most Extensive Number of Social Messaging Apps in the Industry USA - English Share this article Share this article Innovative companies in all global regions are using Bright Pattern to provide effortless customer experience on popular messaging apps including Facebook Messenger, Twitter, WeChat, WhatsApp, LINE, Viber, and Telegram. SOUTH SAN FRANCISCO, Calif., April 8, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of omnichannel communicat...

US State Turns on COVID-19 Vaccine Appointment Scheduling Hotline in Less Than a Day with Bright Pattern SOUTH SAN FRANCISCO, Calif., April 1, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed to help schedule COVID-19 vaccination appointments. The appointment scheduling hotline needed to be deployed in less than a day to accommodate the rapid distribution of vaccinations to the citizens of the state. Bright Pattern, the cont...

Share this article Share this article A large health insurance company provides personalized outreach with improved remote agent capabilities while eliminating downtime with new self-diagnosis features that resolve remote workforce connectivity issues SOUTH SAN FRANCISCO, Calif., March 9, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by one of the worlds largest health insurance companies which provides services to more t...

Carpet Cleaning Innovator Zerorez Atlanta Cleans Up Their Customer Experience while Drastically Cutting Frustration of Remote Agents with Bright Pattern Contact Center USA - English Share this article Share this article Zerorez Atlanta, a fast-growing carpet cleaning company, deploys Bright Pattern Cloud Contact Center to support customers over traditional and digital channels with a 100% remote workforce SOUTH SAN FRANCISCO, Calif., Feb. 22, 2021 /PRNewswire/ --  Bright Pattern, a leading pro...

Bright Pattern Partners with Dataseti to Deliver AI-Powered Omnichannel Communication Solutions to Service Management Organizations Share Article Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities "Bright Pattern will be a win for anyone who has a customer support center. The brilliance of this intelligent voice platform will easily be the go-to for the next two decade...

Bright Pattern Launches the Most Advanced Integration for Microsoft Teams and Dynamics USA - English Share this article Share this article Bright Pattern launches most robust Microsoft integration in the industry to help connect remote teams and knowledge workers to improve employee productivity and bring the entire company together to improve the customer experience SOUTH SAN FRANCISCO, Calif., Feb. 11, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of Microsoft-powered contact cen...

United Power Electrifies Their Customer Experience with Bright Pattern Cloud Contact Center Software USA - English Share this article Share this article Bright Pattern replaces top cloud contact vendor with significantly better ease of use, agent experience, agent productivity, omnichannel reporting, omnichannel quality management, and reliability SOUTH SAN FRANCISCO, Calif., Jan. 21, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, announce...

Share this article Share this article In line with recent research from McKinsey and IBM, Bright Pattern sees companies finding smarter ways to operate, increasing digital and mobile channel adoption  SOUTH SAN FRANCISCO, Calif., Jan. 12, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of AI-powered cloud omnichannel contact center software, has seen new approaches taken to mitigate the recent challenges from COVID-19 and increased acceleration of innovative digital approaches to bett...

EconoTimes is a fast growing non-partisan source of news and intelligence on global economy and financial markets, providing timely, relevant, and critical insights for market professionals and those who want to make informed investment decisions.