[author: Doug Austin, Editor of eDiscovery Today]
You’ve undoubtedly heard of the collaboration app Slack at this point – it has become quite popular with organizations as a business communication chat platform.
Unlike some collaboration apps, Slack offers not just public channels for larger group discussions (making it suitable for message boards), it also supports the ability to create private channels to allow for private conversation between smaller sub-groups. This makes it great for communications within an organization overall as well as departments within an organization (e.g., Accounting, Sales, Marketing, etc.). as it it supports direct private messages between up to nine people (which can also subsequently be converted into private channels).