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200 workers on breadline as TSTT cuts DirecOne deal
by
Joel Julien
Some 200 DirecOne workers are now said to be facing the breadline following a decision by the majority State-owned Telecommunications Services of Trinidad and Tobago (TSTT) to end its contract with the company for the supply of call centre services.
The situation, however, is not expected to adversely impact TSTT’s customers significantly, as a new service provider is already being contracted.
Communications Union wants TSTT to stop private contracts, use staff for call services
A view of TSTT House in Port of Spain. - File photo
TSTT should use trained staff for call services rather than outsource the operations to private companies, Communications Workers Union general secretary Clyde Elder said on Thursday. He was responding to reports that TSTT had not renewed the call services contract with DirecOne and hired another private contractor Call Serv to take over the operations.
Elder pointed out that the 200 workers contracted through DirecOne were not connected with the union, but said any news of any number of people losing their jobs should be a matter of worry for the entire country.