i don t care what your overbooking situation is. how is this an acceptable outcome to a situation that doesn t involve terrorism? first of all, it wasn t the united employees that took him off the airplane. the chicago air police. the captain sergeants mais the e tube. we don t know if he went in and stopped it because it is his house. you turn it over to the police. if the gentleman said i ll get off, okay. it shouldn t have come to that. it was an unfortunate series of events that people can learn from. my southern concern is let s ma. you cannot overbook. a lot of people make money bought off airplanes in america. that is not good for anybody. i think this is a situation of heightened awareness. it will be resolved.