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Welltel in deal to buy Capstone Intelligent Solutions
Updated / Thursday, 22 Apr 2021
08:50
Welltel CEO Ross Murray, John Quinn, executive chairman of Welltel and Fergus Kelly, managing director of Capstone Intelligent Solutions
Communications provider Welltel has announced a deal to buy the Irish and UK operations of contact centre and unified communications specialist Capstone Intelligent Solutions.
Capstone provides cloud contact centre services and designs, implements and manages communications solutions using advanced voice, video, data, recording and customer interaction tools.
It supports more than 250,000 people in 327 sites across 38 countries and reported turnover of €8.5m in its last financial year.
Its Irish customers include Three Ireland, the AA, KBC Bank Ireland and An Post Insurance, as well as Navigators (a brand of The Hartford) and Blue Crest Capital Management in the UK.