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New energy rules coming to protect 500,000 customers who are vulnerable

New energy rules coming to protect 500,000 customers who are vulnerable
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Cathryn scottStephen knightEnergy efficiencyGreen finance

Government beefs up plans to extend consumer protection to over 500,000 heat network users

Ofgem confirms plans for new rules covering heat network pricing, customer service, reliability, and complaints

United kingdomCity ofNeath port talbotGillian cooperCathryn scottEnergy efficiencyDepartment for energy securityHeat pump ready programmeRedcliffe heat networkEnergy ombudsmanHeat network efficiency schemeNewport city homes housing associationClimate change committeeBristol heat networksEnergy securityNet zero

Energy Update: EDF Undercuts Price Cap By £110 With Cheapest Tariff Since 2021

Energy Update: EDF Undercuts Price Cap By £110 With Cheapest Tariff Since 2021
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Half a million energy customers step closer to getting compensation and fairer bills

The proposals are expected to be put into legislation by 2025 and once enacted the regulations will be overseen by Ofgem, with the Energy Ombudsman and consumer advocacy organisations offering support

United kingdomStephen knightCathryn scottEnergy ombudsmanEnergy efficiencyGreen financeEnergy bills

MIL-OSI United Kingdom: Step closer to protecting over 500,000 heat network customers

MIL-OSI United Kingdom: Step closer to protecting over 500,000 heat network customers
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Neath port talbotUnited kingdomCity ofGreat britainGillian cooperCathryn scottStephen knightEnergy at citizens adviceHeat network efficiency schemeEnergy efficiencyNewport city homes housing associationRedcliffe heat networkHeat pump ready programmeEnergy ombudsmanBristol heat networksWheat trust