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Negative Option Marketing Practices May Violate CFPA

CFPB issued Circular 2023-01 to affirm that companies offering negative option subscription services required to comply with federal consumer financial protection laws. Negative option refers to a term under which a seller may interpret a consumerโ€™s silence as acceptance.
United States Negative Option Marketing Ircular 2023 01 Subscription Services Consumer Financial Protection Laws Ftc Enforcement

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CFPB says servicers should offer loss mitigation beyond COVID hardships

The Consumer Financial Protection Bureau expects mortgage servicers to offer streamlined loss mitigation options to borrowers experiencing financial hardship โ€” even if it's not related to COVID-19.
United States Rohit Chopra Lorelei Salas Consumer Financial Protection Bureau Treasury Department Homeowner Assistance Fund Protiviti Consumer Financial Protection Bureau

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