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Research Shows Even Positive Online Reviews are a Minefield for Firms

Research Shows Even Positive Online Reviews are a Minefield for Firms
newswise.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from newswise.com Daily Mail and Mail on Sunday newspapers.

United statesChaoqun dengChanaka edirisingheKatie malatinoRensselaer polytechnic institutePew research centerRensselaer lally school of managementLally school of managementRensselaer polytechnic institutet ravichandranSenior communications specialistBaruch college zicklin school of businessPolytechnic instituteLally schoolBaruch collegeZicklin schoolTrip advisor

Research shows even positive online reviews are a minefield for firms

Research shows even positive online reviews are a minefield for firms
phys.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from phys.org Daily Mail and Mail on Sunday newspapers.

United statesChaoqun dengChanaka edirisingheLally school of managementPew research centerRensselaer lally school of managementInformation systems researchBaruch college zicklin school of businessRensselaer polytechnic institutet ravichandranPolytechnic instituteLally schoolBaruch collegeZicklin schoolTrip advisorInformation systemsManagerial response

Online reviews: Filter the fraud, but don t tell us how

Online reviews: Filter the fraud, but don t tell us how
sciencedaily.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from sciencedaily.com Daily Mail and Mail on Sunday newspapers.

Lianlian jiangJason kuruzovichChanaka edirisingheUniversity of houstonRensselaer polytechnic institutet ravichandranLally school of managementBauer college of businessRensselaer polytechnic instituteLally schoolBauer college

Online Reviews: Filter the Fraud, But Don t Tell Us How

When you try a new restaurant or book a hotel, do you consider the online reviews? Do you submit online reviews yourself? Do you pay attention if they are filte

Lianlian jiangJason kuruzovichChanaka edirisingheUniversity of houstonLally school of managementRensselaer polytechnic institutet ravichandranBauer college of businessRensselaer polytechnic instituteLally schoolBauer collegeNline reviews filter policies content guidelines onlineInternet policyRensselaer polytechnic institute rpi

Researchers find that online reviews are compromised with transparent filter policies

Researchers find that online reviews are compromised with transparent filter policies
phys.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from phys.org Daily Mail and Mail on Sunday newspapers.

Lianlian jiangJason kuruzovichChanaka edirisingheLally school of managementBauer college of businessUniversity of houstonRensselaer polytechnic institutet ravichandranRensselaer polytechnic instituteLally schoolBauer collegeReview moderation transparencyOnline reviewsNatural experiment