Post by Peter Jones, Industry Lead, Healthcare, Microsoft CanadaÂ
While the COVID-19 crisis has created immeasurable challenges for the healthcare system, it has also demonstrated that there is no shortage of innovators in the industry who were ready to meet the moment. Reflecting on all that happened in 2020, three important takeaways stand out: Virtual care is here to stay; Balancing innovation with security, privacy and compliance is critical; and finally, Innovation will continue to shape Canadaâs healthcare system.Â
 Virtual Care is Here to StayÂ
We have seen extraordinary advancements across our healthcare system as providers accelerated their adoption of virtual care. The pandemic has made in-person doctor visits challenging, but itâs been especially hard for patients with mobility issues, a compromised immune system or living in areas with a shortage of clinicians or healthcare facilities. The introdu