The county does have a plan in place when there is a 911 service disruption. The countys 911 director telling me the plan worked. One 2000 911 calls. Thats how many calls dispatchers at st. Petersburg Police Departments 911 call center normally field in a day. When the center took over calls from the Pinellas County sheriff, largo, pinellas park, and Tarpon Springs Police Departments, that number more than doubled. Us it was seamless. It took a couple of minutes for the county to route their directly to us. Reporter this is video of the countys 911 center from its open house. Cameras operation. Answering nonemergency calls at the center during the disruption. Compares what happened today to a glitch with a smartphone upgrade. Its technology. Its equipment. Its computers. And as i think anyone knows working with their home computer, their laptop, their iphone, technology happens and you do have issues with it. Reporter and calls from fire stations like this one in largo were answered no
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