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Transitioning to Better Communication

The Transitions, that will be focused on “ Reimagining the Communication Model” that we use in the workers compensation industry. I am pleased to be one of the speakers, along with Dr. Lisa Fitzpatrick, Greg Hamlin, and Todd Thams. It will be moderated by Dr. Claire Muselman. It will be at 2:00 PM Eastern, and you may I was intrigued by the topic, as communication in the workers compensation industry has been a hot-button issue for me. That is probably because we generally don t. We speak in acronyms, using vernacular that is foreign to most of the people that we are intended to serve. We often do not explain processes and make assumptions that everyone will automatically understand our procedures and standards. It is a very expensive mistake, and greatly hurts the outcomes we would like to achieve.

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New Claims Podcast Challenges Industry's "Status Quo"

New Claims Podcast Challenges Industry's "Status Quo"
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Will Aging Bring Workers' Comp To It's (Artificial) Knees?

01/22/21 Robert Wilson There was some irony that the webinar I attended yesterday occurred on the same day I scheduled what will be the first of two total knee replacement surgeries I will have this year. Aging can be a funny thing. If you asked me how old I feel in my mind, I would tell you I feel like I am 29. My wife would tell you I m 12, with bouts of 8. My knees, however, would tell you they are 92. They have been telling me for several years that they are tired of carrying my fat ass around. At the age of 60 I have realized those whiny bastards are going to have to go. They clearly are not going to go the distance.

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