He said that his team had been “shocked and horrified by the lack of response from insurance companies and Thames Water.
“What has become clear is the need for urgent action from the government, from insurance companies and from Thames Water, to provide the support residents and businesses affected by flash floods rightly deserved,” he added.
He asked for Thames Water to undertake urgent maintenance, upgrading and repairs of the water drainage infrastructure in Redbridge, and to enhance call centre staffing for emergencies.
A spokesperson for Thames Water said that they sympathise with those affected and were continuing to visit customers across London to help them get their lives back to normal.
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