Page 10 - Client Communications News Today

A recent poll has found that an accountant can rely on a client more than a co-worker for a response to a message.

Joe Greenspan, vice president of commercial operations at Act!, says digital communications are vital for the CPA of today's era.

Covered federal contractors have been tasked by the federal government with preventing disparities in pay for their employees based on race, gender, and ethnicity. To prevent such...

Paying a firm's retirees; email, text and your clients; when the IRS says wrong; and other highlights from our favorite tax bloggers.

/PRNewswire/ -- SmartAdvocate, the powerful, fully integrated legal case management system, is excited to announce that it has been named The New York Law...

Here's how to transform drive time from a black hole of dread to a valuable investment of your time.

A recent study has found that avoiding awkward conversations can lead to increased costs in the long run.

Don't underestimate the power of saying thank you.

Cool pitch decks and buzzy phrases alone won't get you there, but letting prospective clients see who you really are might.

Most accountants sooner or later need to have awkward conversations with clients about overdue bills or work that goes beyond the scope of their services, but putting off those conversations can mean they never collect those extra fees.