three months, says he and the other untrained workers took over trying to do anything they could to look after the residents who needed around the clock care. did you feel overwhelmed with what you had to do for these residents? i was already overwhelmed on day two. reporter: overwhelmed he says because the patients needed help with everything from using the bathroom to preparing their meals and even taking medication, which no one was authorized to provide. it definitely wasn t the people supposed to be giving them their meds. reporter: why did you decide to stay? because i mean, in my eyes i had to stay because i couldn t leave the residents there by they self. ain t no telling what could have happened if i left. reporter: he said so many residents needed urgent care he kept calling 911 for different patients. we would get up there and find the 14 people with nobody really there to care for them, so paramedics plus ambulance company and, you know, got them all transport
they were doing for the residents but felt compelled stay. this man, a cook at the home for three months says he and the other untrained workers took over trying to do anything they could to look after the residents who needed around the clock care. did you feel overwhelmed with what you had to do for these residents? i was already overwhelmed on day two. reporter: overwhelmed he says because the patients needed help with everything from using the bathroom to preparing their meals and even taking medication, which no one was authorized to provide. it definitely wasn t the people supposed to be giving meds. reporter: why did you decide to stay? because i mean, in my eyes i had to stay because i couldn t leave the residents there by they self. ain t no telling what could have happened if i left. reporter: he said so many residents needed urgent care he kept calling 911 for different patients. we would get up there and find the 14 people with nobody really there to care for
friday, anyone with authority was gone. nowhere to be found. the residents were left in the hands of two care givers and a cook who said they didn t have the training to do all they were doing for the residents and they felt compelled to stay. this man, a cook at the home for three months said he and the other untrained workers took over, trying to do anything they could to look after the residents who needed around the clock care. did you feel overwhelmed with what you had to do for the residents? i was overwhelmed on day two. because the patients needed help with everything from using the bathroom to preparing meals and taking medication which no one was authorized to provide. there definitely wasn t the people that was supposed to be giving meds. why did you stay? in my eyes i had to stay. i couldn t lef them there by themselves. no telling what could have happened. so many residents needed u e
the clock care. did you feel overwhelmed with all you had to do with these residents? i was already overwhelmed by day two. reporter: overwhelmed because they needed to help with taking them to the bathroom and giving them meals and meds. i definitely wasn t the one that was supplying mohsed to be giving them their med. reporter: why did you stay? in my eyes i had to stay. i couldn t leave the residents. if so, no telling what would have happened. reporter: so many needed urgent care he kept calling 911 on different patients. we kept finding people there with nobody there to care for. paramedics and ambulance company got them all transported to the hospitals. reporter: what s more, the families of the people abandoned at the home didn t even know it had been shut down. jean pong paid the facility
babies. we have around the clock care. you have medical staff that s here. you have psychiatrists that come in. you have social workers that come in. and they get the type of care here that they wouldn t get anywhere else in the community, at all. i keep my door open all night because i hear the babies. so i basically get up and help. i ll wake up the other mothers and let them know their baby s up. she usually gets up and stands up in her crib and calls me. ma, ma, ma, ma. right? i m going to fight as best as i can. my greatest fear of being in here? losing my child. that s the only thing. it s a mercy to be able to keep them with you for a while, isn t it? many times women come here, be they guilty or not, they take back a tremendous lesson.