Page 2 - Code Experience News Today

2020: A Pivotal Year for NACS Virtual experiences, landmark research and frontline heroes are among the highlights of a historic year. December 28, 2020 ALEXANDRIA, Va.—The entrepreneurial nature and amazing grit of convenience and fuel retailers inspires us at NACS to push ourselves to test and learn as an organization to better serve our industry, so when the pandemic hit during late winter, instead of tapping the brakes, our teams pressed the accelerator. COVID-19 forced the cancellation o...

Associate Editor ALEXANDRIA, Va. — Sales of CBD products in the convenience channel jumped 390 percent from 2018 to 2020, but this might still be just scratching the surface.  While marijuana remains a Schedule 1 drug that is fully illegal on the federal level, and the Food and Drug Administration has not approved the sale of any ingestible CBD products or CBD products that make health claims, the cannabis and CBD category is growing by leaps and bounds, making it a promising s...

Wawa’s Gheysens Talks Innovation NACS CEO Henry Armour discusses risk, experimentation and the future with Wawa’s CEO. December 23, 2020 By Pat Pape ALEXANDRIA, Va.—Wawa, with 850 locations and more than 35,000 associates, is an iconic retailer in the Mid-Atlantic area, famous for freshly made, built-to-order sandwiches and hoagies. But the Pennsylvania-based chain has never been complacent, and company leaders constantly look for new products, services and technologies that will help...

Managing Editor ALEXANDRIA, Va. — Consumers can be expected to celebrate the core four traditional holidays — Valentines Day, Easter, Halloween and Christmas — but there is a myriad of national or faux holidays occurring multiple times a month that present opportunities for convenience store retailers to leverage the occasion to increase sales and profits. Because consumers tend to consciously be aware of these moments and want to engage, c-store operators should be prepared t...

Managing Editor ALEXANDRIA, Va. — Earlier this year, the challenges of stay-at-home orders accelerated the demand for omnichannel experiences. From mobile ordering to delivery to curbside pickup and personal shopping services, convenience stores quickly adapted their stores and technology to get products to customers in frictionless and contactless ways. During the "Driven to Delivery" education session as part of the NACS Crack the Code Experience, speakers discussed a test-a...

The Numbers Tell Your Story Analyzing sales, demographic and trends data gives retailers a competitive edge. December 18, 2020 By Sarah Hamaker ALEXANDRIA, Va.—In any year, using numbers and other data to inform business decisions is important. But data analysis is especially critical this year, as the needle slowly moves to redefine in-store product amid a constantly changing retail landscape. During the NACS Crack the Code “Spotlight Session: Essential Analytics for Essential Businesses,�...

C-Store Retailing: Visioning the Future Brian Hannasch explains how Alimentation Couche-Tard is preparing for a sustainable future. December 17, 2020 By Pat Pape ALEXANDRIA, Va.—Alimentation Couche-Tard, based in Laval, Canada, wants to become the world’s preferred destination for convenience and fuel, according to Brian Hannasch, president and CEO. And during “Visioning the Future,” a Spotlight Session in the recent NACS Crack the Code Experience, he explained how the global chain plan...

Travis Sheetz on the Future of Work Sheetz president and NACS CEO Henry Armour discuss the c-store’s “beehive” approach to staffing. December 15, 2020 By Pat Pape ALEXANDRIA, Va.—For years, most convenience store jobs were about stocking shelves and ringing up customers, but that era has passed, according to Travis Sheetz, president and COO of the 600-plus store Sheetz chain based in Pennsylvania. Sheetz was interviewed about those changes by Henry Armour, president and CEO of NACS, du...

The Competitive Advantage of Staff QuikTrip CEO Chet Cadieux chats with NACS CEO Henry Armour about the future of work. December 11, 2020 By Sarah Hamaker ALEXANDRIA, Va.—What is the secret behind QuikTrip’s success? Approximately 24,000 people, Chet Cadieux, chairman and CEO of QuikTrip, said during the NACS Crack the Code Experience Spotlight Session: The Future of Work With Chet Cadieux. “Our guys and gals amaze me all the time,” Cadieux said. During the presentation—now available ...