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Colorado Child Abuse and Neglect Hotline 2020 Data Shows 13 Percent Drop in Calls
Drop in calls attributed to less in-person interaction with educators
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DENVER, Feb. 2, 2021 /PRNewswire/ The Colorado Child Abuse and Neglect Hotline, 844-CO-4-KIDS, experienced a 13% year-over-year drop in calls in 2020 (193,448 in 2020 compared to 219,478 in 2019). Calls from education professionals decreased by nearly 30% and calls from medical professionals decreased by nearly 11% while calls from family and friends increased 5%. Usually, we see a drop in calls when school ends for summer, but the decrease started much sooner - in March when remote learning began - and continued throughout the summer until in-person learning resumed in the fall, said Michelle Barnes, executive director of Colorado Department of Human Services (CDHS). As schools reopened with some form of in-person learning, calls to the hotline increased but have not