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India s public redress system recognised as best in Commonwealth – Kashmir Reader

NEW DELHI: The Centralised Public Grievance Redress and Monitoring System (CPGRAMS) of India has been recognised as future-ready governance best practices from across the Commonwealth at a key meeting in London, an official statement issued on Thursday said. In the outcome statement of the meeting issued on Wednesday, the Commonwealth Secretariat shared with member countries the CPGRAMS of India, the Civil

Commonwealth public service heads root for greater investment in smart technologies to enhance public service delivery

The 3rd Biennial Pan-Commonwealth Meeting for Heads of Public Service concluded with a resounding call for more investment in Smart technologies such as artificial intelligence (AI) to enhance planning and decision-making for more efficient and effective public service delivery and achievement of the Sustainable Development Goals (SDG) across the Commonwealth. 

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