reassess grades using a computer algorithm led to many, many criticisms. the abandoning of that and a lot of problems when exam results came out, university places where. people were having to apply for university places, universities trying to fill their courses. there was a lot of disruption then, so thatis was a lot of disruption then, so that is one issue. another issue has been the handling of the return of children to school that we had at the beginning of this year, in the beginning ofjanuary, when children came back from their christmas holiday in england. the schools spent several weeks preparing for covid safe environments for children to come back in. they attended for one day and then were all sent home again because of the levels of infection in the pandemic. and then they were off for quite a few weeks,