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Share this article Share this article TAMPA, Fla., Dec. 17, 2020 /PRNewswire/  Today, Black Book Research announced for the seventh consecutive year Optum360 has been named the leading vendor for Revenue Cycle Management Software Technology as well as end-to-end RCM Outsourcing in Hospital Chains, Systems, Corporations and Integrated Delivery Networks. The 2020 RCM survey gathered the responses of 4,600 hospital executives, financial system users and business office leaders about their current technology and services partners delivery and outcomes. Accordingly, Black Book recognizes top-performing vendors on the survey results, evidencing highest performance based on 18 RCM indicators of client experience,  outcomes, product deliverables, and overall customer satisfaction results.

Delivery networksRevenue cycle management software technologyBook researchBlack book researchHospital chainsIntegrated deliveryBlack bookStrategic alignmentClient goalsRisk modelsClient relationshipsCultural fitFinancial viabilityManagerial stabilityCustomer care supportBest of breed technology