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Ohio Unemployment Has Spent $105M on Call Center Contracts

The Department of Job and Family Services hired five companies to contract call center workers to better handle the mass of pandemic-related unemployment claims. Some call center workers were initially paid $59 an hour.

Is Ohio 'rewarding for failure' with your taxpayer money?

Consultants working on Ohio's unemployment system will make more than $200 million from their contracts, an I-Team analysis shows.

Ohio to hire 200 customer service workers to tackle unemployment claims

Ohio to hire 200 people to process unemployment claims

Ohio to hire 200 customer service workers to tackle unemployment claims