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December 4, 2023
A District Consumer Dispute Redressal Commission (DCDRC), Delhi ordered the Post Office at Mayur Vihar to pay ₹15,000 to a banking customer for failing to maintain his Know Your Customer (KYC) details on their system
November 3, 2023
The District Consumer Commission in Chandigarh recently ordered MakeMyTrip, OYO Rooms, and a hotel in Goa to pay a sum of ₹42,000 to a Chandigarh resident whose hotel booking was canceled despite advance payment.
October 6, 2023
The order was passed on a complaint alleging that a child had fallen ill after consuming a cake sold by the bakery. The commission faulted the bakery for not having cake samples tested after this allegation was made.
September 22, 2023
In order to avoid multiplicity of proceedings and contradictory judgments on the same issue between the same parties, the doctrine of "estoppel by election of remedy" has to be applied, held NCDRC.
September 19, 2023
"In furtherance of keeping the same momentum of disposal of cases, the Department has made filing of cases through E-daakhil in consumer commissions compulsory and soon going to launch the feature of VC (video conference) on E-daakhil," the ministry said in a statement.
August 15, 2023
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July 25, 2023
Denying a person boarding on a plane is an incredibly callous, torturous, and oppressive act, inflicting severe mental agony, physical discomfort, humiliation and emotional trauma, the court noted.
June 16, 2023
Theft occurring during train rides does not amount to a deficiency in service and the Indian Railways cannot be held responsible for the same, the Supreme Court held.
April 25, 2023
The Commission observed that the act of the Porsche outlet selling a car manufactured in 2013 as one manufactured in 2014 amounted to deficiency in service and an unfair trade practice.
March 31, 2023
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