Page 5 - Consumer Guarantees News Today

New Zealand’s consumer competition regulator The Commerce Commission has recommended that consumers buying online for Christmas do their research befo...

Apples Independent Repair Provider Program will soon expand to more than 200 countries. At the moment if something goes wrong with a household appliance, games console, computer or smartphone consumers don’t have the option to repair it themselves, or to take it to a third party of their choice – with manufacturers forcing consumers to use their approved repairers. Even then it’s often an unnecessarily expensive option – and many choose to throw the product out and buy a new one. The ...

Check your receipts: The apparent sales tactics used to sneak warranties into purchases Newshub 18 hrs ago Priscilla Dickinson © Getty Images. In a Reddit post, a person claiming to be an employee or ex-employee of Noel Leeming alleges there are issues around selling extended warranties as part of a "package deal" to customers. © Provided by Newshub A man claiming to have worked at a major appliance store has revealed the apparent sales tactics used to sneak warranties in...

A couple looking to build their dream home saw it go up in a puff of smoke after the quote they were given turned out to be more than $500,000 short.

A clothing retailer has been slammed by customers who say they've waited months for items to turn up.

Registered in June 2019, Shekou New Zealand sells trendy clothing and accessories, online and in an Auckland shop, marketed towards young people.  The brand, founded by Auckland couple Brianna Ellin and Joshua Mittendorff, has 800,000 followers on TikTok and more than 250,000 on Instagram. But some customers are not happy about shipping delays and what they say is a lack of transparency around sustainability.  Consumer NZ head of research Jessica Wilson. Photo: Supplied Consumer NZ head of r...

Robert Charles/Stuff Keaton Taylor paid nearly $12,000 for the van. (File photo) “When he arrived in Tauranga he noticed the vehicle was shaking. The shaking then quickly worsened,” the tribunal’s decision said. “He immediately pulled over and found that the vehicle’s left rear wheel had fallen off and was lying approximately six metres behind the vehicle.” Taylor said he contacted Marjomaki, who told him to call the inspector who had issued the WOF. He also said Marjomaki told ...

John Hawkins/Stuff The Consumer Guarantees Act applies to used motor vehicles. (File photo) BNZ JP Euro offered vehicles for sale on an “as is where is” basis and asked buyers to sign an agreement acknowledging there was “no warranty implied or given within it”. Commission chairwoman Anna Rawlings said the statements suggested consumers had no rights if something went wrong with the vehicle, when in fact the Consumer Guarantees Act applies to used motor vehicles. “Traders cannot e...

Posted on Submitted by Cherfleur Fathers, do not provoke your children to anger by the way you treat them. Rather, bring them up with the discipline and instruction that comes from the Lord. Ephesians 6.4 My personal journey (5 years) through the labyrinth of the judiciary. Nine judges and a plethora of Attorneys, yet I was forced to take charge and plead my case myself. When we hear the word law we think of order and justice and civility and fairness not so with the judiciary. On the contra...