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Modernizing Consumer Protection Laws in Ontario: the New Consumer Protection Act, 2023 | Blake, Cassels & Graydon LLP

On October 23, 2023, the Ontario government introduced Bill 142, An Act to enact the Consumer Protection Act, 2023, to amend the Consumer Reporting Act and to amend or repeal various...
Automatic Contract Or Service Renewals Ministry Of Public Business Services Delivery Consumer Protection Act Consumer Reporting Act Blakes Bulletin

We have succeeded in issuing consumer protection directives to address regulatory gaps - BoG

“The Market Conduct Office established by the Bank provides a clear point process and an avenue for customers to escalate their grievances if regulated institutions are unable to resolve their complaints amicably. Besides resolving complaints, the mechanism fosters confidence building in the financial system and promotes financial inclusion through awareness creation”.
Central Bank Customer Service Week Financial Service Provider Financial Service Providers Market Conduct Office Consumer Recourse Mechanism Guideline

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