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Travel insurance dispute: Airline, insurer under fire after lost luggage mars veteran's Anzac Day trip

Transport Minister Catherine King said the lack of fair treatment for passengers in Australia was incredibly disappointing.

Fruit growers group to speak on Senate supermarket prices inquiry | Stock & Land

Fruit Growers Victoria to raise concerns on market power abuse in the Senate Select Committee's supermarket prices inquiry.

Fruit growers group to speak on Senate supermarket prices inquiry | Stock & Land

Fruit Growers Victoria to raise concerns on market power abuse in the Senate Select Committee's supermarket prices inquiry.

Qantas customer is forced to pay $1,900 over a simple error anyone could make

Chris Bowers booked a $1400 flight for his nephew, Frazer Linscott, last November from Sapporo, Japan to Brisbane so he could accompany his daughter Sasha home.

Qantas refunds customer forced to pay $1900 for spelling mistake in booking ticket

Chris Bowers made a typo when booking a Qantas flight for his nephew. It was an expensive mistake.

'A crushing blow': what happens if your cruise changes to have too much sea and not enough sight-seeing? | Australia news

Customers dismayed after cruise ship’s time in Hobart cut in half due to ‘port conflicts’, but experts say consumer remedies are difficult to obtain

Should you be compensated if your flight is cancelled? Here's what happens in the UK and Europe | Qantas

Laws in other countries entitle travellers to monetary compensation, while in Australia it all depends on individual airlines’ policies

'Everybody has a Qantas horror story': run of negative headlines brings Flying Kangaroo down to earth | Qantas

Alan Joyce’s airline portrayed itself as a second home for passengers, but as complaints soar is the brand now toxic?

What consumers really want from Qantas according to an expert

Qantas accused of misleading conduct over advertising flight own sales staff could not find

Airline denies misleading conduct after customer was unable to find flight to London for advertised $2,455 return price