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January 18, 2023
Minneapolis, MN - Calabrio, the workforce performance company, is pleased to announce the appointment of Kevin Jones as CEO. Kevin succeeds Tom Goodmans...
November 9, 2022
Calabrio continues to embrace a customer-first culture to lead customer understanding and experience design in the SaaS space Minneapolis, MN โ Jim Dav...
July 14, 2022
{{Smart resellers are already adding significant value and stickiness to contact centre deals with innovative workforce engagement management solutions}...
July 5, 2022
The future of the contact centre is being designed now, with advances in cloud computing exponentially changing whatโs possible.
March 1, 2022
Automated cloud WFM solution supports hundreds of agents handling tens of thousands of voice and live chat conversations as Cazoo contact centre doubles...
February 23, 2022
Calabrioโs unique offering addresses the greatest source of agent stress in the modern, omnichannel contact centre Minneapolis, MN โ Today, Calabrio, t...
February 14, 2022
COMPANY NEWS: Access4, the leader in SaaS unified communication solutions for MSPs, today announced a strategic partnership with Ujet, the world's...
February 8, 2022
Minneapolis, MN โ Calabrio, the customer experience intelligence company, today announced that Calabrio ONE, the workforce engagement management suite, ...
February 2, 2022
Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising interaction volumes and ...