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The Boeing 737-500, en route to Pontianak in West Kalimantan.

>> this airplane was not allowed to climb to 38,000 feet after the request because there were so many other airplanes in the area. other airplanes are flying through it. what made this airplane crash, was the weather so bad at that spot spot? >> reporter: or was it how the pilot reacted? about 42 minutes into the flight the plane vanishes from radar, all contact lost without even a may day call. an hour and a half after contact is lost the plane is declared missing. >> by the time you get people...