Penneys shopping appointment LIVE updates as customers forced to wait an hour in online portal queue
The new service allows customers a total of one hour including 45 minutes of shopping and 15 minutes of pay time
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Penneys customers have been forced to wait an hour in "virtual queues" as the new shopping by appointment system went live this morning.
The retailer will launch the temporary service a week before the official opening on May 17.
The new service will allow customers to book an appointment to shop at Penneys stores next week through the online system.