HMCTS’ Video Hearings Service
Sometimes one of the parties is required to arrange a telephone conference via an approved telephone conference provider
Sometimes one of the parties is required to arrange a video hearing and distribute the link via email to the court and all other participants, with the platform either being:
Microsoft Teams
Zoom
This fragmentation has presented difficulties at times, since it is sometimes unclear which of the several methods shall be used for a remote hearing. The problem is compounded by the fact that a number of Notices of Hearing published and distributed by Courts have been ambiguous as to which platform shall be used. For instance, the standard Notice of Hearing from the County Court at Romford states that the court will either telephone the parties or conduct the hearing by Teams and therefore email the parties a link. This raises confusion, especially amongst non-regular Court users, such as litigants in person. At other times, Court No