Delegates shared strategies adopted to improve performance, digitalise services, minimise bureaucracy and red tape across the Commonwealth public service.
Any citizen can lodge grievances pertaining to central government departments, states and Union territories on the Centralised Public Grievances Redress and Monitoring System (CPGRAMS), Union Minister Jitendra Singh said on Wednesday. In a written reply to the Lok Sabha, Singh said that every ministry or department under the central and state governments (and UT administrations) have access to this system and grievances are resolved by them on a decentralised basis.
India News: The Department of Agriculture and Farmers Welfare in India has made significant progress in resolving public grievances, according to a report. In Sep