Crew Summaries News Today

Live from the new york city newsroom. laura, what exactly do investigators say happened moments before that crash? >> reporter: the air traffic controller who was on duty at the time of the crash was listening to three conversations at once, including a personal phone call on his head set and didnt catch a critical pilot error just before the plane and helicopter collided. these documents released today include details, investigation gative reports, factual reports, crew summaries, air statement...