Page 2 - Customer Assistance Programs News Today

The city says the closures are in response to rising COVID-19 cases and the quickly spreading omicron variant.

HARRISBURG — The Pennsylvania Public Utility Commission has approved a measure requiring the state’s utilities to modify their collection policies to offer extended payment plans to help those with past-due utility bills. The measure, approved by the commission on March 11, applies to all PUC-regulated electric, natural gas, water, wastewater, telecommunications and steam utilities. Depending on their income level, consumers will be able to obtain a repayment plan of 1, 2 or up to 5 y...

City of Austin reopening north branch utility payment center  By FOX 7 Austin Digital Team Published  AUSTIN, Texas - The City of Austin says that its North Utility Customer Service Center will reopen Monday after it closed temporarily due to the COVID-19 Stage 5 alert. Customers will be able to obtain assistance with their utility bills, make payments, and obtain information about payment assistance options. The site at 8715 Research Blvd., Suite 115 is open Monday, Wednesday, and Frid...