AI has taken over, but perhaps 2024 will be the year that brands figure out how to close the gap in using AI and generative AI to meet increasing consumer demands.
Twilio’s fifth annual State of Customer Engagement Report shows consumers spend an average 54% more on brands that personalize experiences, yet only 16% of brands have the customer data they need.
OneSignal Releases 2024 State of Customer Engagement Report Revealing Key Omnichannel Considerations and Opportunities tmcnet.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from tmcnet.com Daily Mail and Mail on Sunday newspapers.