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Travis Wright Joins the CX Decoded Podcast Crew to Talk Marketing in Web3

Travis Wright helps Dom and Rich spotlight the practical applications of blockchain and Web3 as well as what marketers need to understand.

Puerto ricoUnited statesRichard pryorTravis wrightDom nicastroMickey mantleMitch hedbergPeter earlGeorge carlinRobin williamsFederal reserve bankFederal reserveBad cryptoBad crypto podcastMartech conferenceMetaverse glossary

Digital Sense - The Common Sense Approach to Effectively Blending Social Business Strategy, Markteting Technology, and Customer Experience : T Wright : 9781119291701

Digital Sense - The Common Sense Approach to Effectively Blending Social Business Strategy, Markteting Technology, and Customer Experience by T Wright, 9781119291701, available at Book Depository with free delivery worldwide.

Gerd leonhardPeter diamandisScott brinkerMarsha collierPeter shankmanBryan kramerTherealsjr stewart rogersSteve farberRobert scobleCampaign goalsAudit your cx centerMarketing technology stacksMarketing technology frameworksOnline customer serviceWhy your organization needsa digital senseMost credible voices in your organization

What Does It Take to Be a CX Leader?

We share several characteristics that we think are essential for CX leaders to have, wherever they reside within the organization.

W edwards demingFoundational stepsCustomer journey mappingShare their secretsMust be transformativeForge dramaticMust be ableCustomer experience professionalsMust be cogentTelling clearCustomer experienceLisa loftis

CX Lessons Learned Through COVID-19 Pandemic

Customer experience professionals share their lessons learned during the pandemic and what to focus on in 2022.

Leanna serrasForrester judy weaderBaidhurya maniSam karpinskiArtificial intelligenceCustomer experience professionalsJudy weaderCovid 19Customer supportCustomer service

CX Decoded Podcast With CX Practitioner Amy Shioji

Amy Shioji, SVP of Strategic Education joins the CX Decoded crew to talk about how her approach to CX is helping today's students meet their goals.

Dom nicastroAmy shiojiStrayer universityCapella universityTorrens universityCustomer experience professionals associationCorporate strategyStrategic educationYear award winnerCustomer experience professionalsReader promiseCustomer promiseNet promoter scoreCustomer experienceVoice of the customerCustomer privacy

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