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November 3, 2021
Marketers miss out on the opportunity to improve the overall experience at every customer lifecycle touchpoint
October 28, 2021
Australian barbeques retailer shares how it's building out a customer loyalty program to drive engagement
October 19, 2021
Across the industry, the pandemic forced changes that may have to become permanent if the industry is to fully rebound.
September 16, 2021
Australian telecommunications giant releases the blueprint for its T25 strategy focused on exceptional customer experience, future-proof technology, employee engagement and cost efficiencies
June 25, 2021
Bluecore's Sherene Hilal sees opportunities for retailers and brands who can change their mind-set from "channel to outcome."
June 1, 2021
There are a lot of factors that come into play to trigger customer loyalty. Read this article to know more about the benefits of it.
May 25, 2021
The carrier will give away 30 pairs of tickets throughout June, and give five MileagePlus members a grand prize of travel for a year.
May 17, 2021
Report: Covid link to brand loyalty Latest research finds Australian loyalty programs influence brand loyalty while COVID-19 prevails For Love or Money 2021. The new report also found that while COVID-19 prevails, 48 per cent of consumers tend to stay loyal to brands whose loyalty programs they are members of, and even more so for Gen Z (63 per cent). The Point of Loyalty CEO and report author, Adam Posner, noted the research revealed loyalty programs do influence brand loyalty while COVID-19 ...
March 8, 2021
Sections Drive-Throughs That Predict Your Order? Restaurants Are Thinking Fast Inspired by pandemic lessons that kept customers in cars, chains are adding more lanes and curbside pickup, improving apps and testing menu boards that use artificial intelligence. A car headed to a โChipotlane,โ which Chipotle hopes lets customers drive away with food in less than a minute.Credit...Winnie Au for The New York Times March 8, 2021 Starbucks has employees at hundreds of busy locations strolling thro...
October 17, 2019
Staff at those branches offered contracts and finally technology used by engineers to listen for faults in bridges could be used to detect arthritis in nice researches attached microphones to patients and discovered that they picked up sounds not all of water humans which can give an insight in sneaky problems Professor John did a get the project also putting a very small microphone in the sensor on the and then asking somebody to these things and sitting and standing and it turns out that the ...