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Jd Power: Pre-Service process at OEM workshops to help increase customer satisfaction, revenue, J D Power finds, ET Auto

Jd Power: Pre-service actions by the service advisors combine several actions like multi-point inspection, explanation of work before service, being fully aware of customer needs, providing helpful advice and having sufficient technical knowledge.

Find Out Where Subaru Dealer Service Departments Rank Dead Last

2023 J D Power APEAL Study shows new-car customer satisfaction scores slip

2023 J D Power APEAL Study shows new-car customer satisfaction scores slip
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