CMO's top 8 martech stories for the week - 19 January 2023
All the latest martech, adtech and CX tech news from MessageGears, InMoment, Emplifi, Verint, CloseFactor, Invenna, Human Interference, JW Player and Dialpad
Source: cmo.com.au
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CMO's top 8 martech stories for the week - 15 December 2022
All the latest martech and customer tech news from Zappi, Dialpad, MessageGears, Optimizely, Zitcha, Integrate, 6sense, NICE and Soprano Design
Source: cmo.com.au
CMO's top 8 martech stories for the week - 6 October 22
All the latest martech, adtech and customer technology news from Lunio, Optimizely, Zendesk, Genesy, Heyday by Hootsuite, TrafficGuard, Regie.ai, SmartCommerce and Myxx Solutions.
Source: cmo.com.au
Marley Spoon invests in customer data platform
Meal delivery provider to rollout unified first-party data platform globally
Source: cmo.com.au
SugarCRM product chief: 4 steps to get over the old customer funnel
Chief product officer for CRM tech vendor shares his advice on how marketing leaders evolve their organisation's approach
Zac Sprackett Customer Experience Management Customer Technology Customer Technologies Customer Engagement
Source: cmo.com.au
How Newcastle Permanent Building Society is crafting a digital-first, not digital only, CX approach
AI voice bots and a rethink of its customer service teams across channels have helped this financial services organisation innovate its CX approach
Simon Burt Newcastle Permanent Building Society Permanent Building Society Newcastle Permanent Open Banking Customer Service
Source: cmo.com.au
CMO's top 8 martech stories for the week - 18 August 2022
All the latest martech, adtech and customer technology news from Unity Software, Neustar, Northbeam, Gorgias, Contxtful, Pattern, Current, Klaviyo and MailChimp.
Source: cmo.com.au
Help us gauge the state of customer experience leadership: Complete our new survey
Annual survey into who owns CX leadership, maturity, capability development, tech procurement and more is now open for responses
Customer Experience Management Chief Customer Officer Cco Exo Leader Tax Strategy Customer Technologies Customer Engagement
Source: cmo.com.au
Building the foundations for omnichannel CX: Beyond Bank's story
Customer relationship management talks through the technology transformation of the mutual bank's contact centre and how he balanced customer and employee needs to build better CX results
Source: cmo.com.au
CMO's top 8 martech stories for the week - 10 June 2021
All the latest martech and adtech news from Salesforce, Cognigy, Nosto, Stackla, Smartsheet, Lotame, Amobee, SurveyMonkey and Toluna
Source: cmo.com.au