Page 53 - Cx News Today

Marketers may use mParticle's new Journey Builder to create audience sequences that change throughout the lifecycle.

New technology is continually enhancing the experiences and possibilities of our world, says Hitu Chawla, chief marketing officer of Microsoft India. Many brands are already on that journey and others are getting there on this road to shaping the future normal.

Qualtrics and SAP have partnered to help contact centers enhance customer experience.

Design thinking is great in concept, but there must be some planning around the execution.

The CRN Impact Awards celebrate the technology providers delivering outcomes for customer organisations & building Australia’s innovation economy fo...

A Salesforce study finds customers value trust as a barometer for brands, especially in turbulent times.

Axway surveyed 5,074 people to assess consumer comfort with data privacy and security and digital experiences.

Gold contracts for June delivery declined by Rs 33 or 0.06 per cent to Rs 50,775 per 10 grams in a business turnover of 10,770 lots on the MCX.

Instreamatic has released Speaky, a voice-activated communication technology to help brands connect to customers.

On Friday, Gold in the national capital jumped Rs 605 to Rs 51,627 per 10 grams in line with rally in international precious metal prices.