Page 56 - Cx News Today

Once a customer advisory meeting meeting has concluded, host companies may feel their hard work has been completed, but it has just begun.

How to facilitate super-fluid experiences across the entire value chain by taking a composable digital experience approach.

We take a look at some of the areas and influences of the market that CMOs should be paying attention to, and it's not just customers.

The Goldman Sachs Group downgraded shares of CEMEX (NYSE:CX – Get Rating) from a buy rating to a neutral rating in a research note published on Monday morning, The Fly reports. A number of other analysts also recently issued reports on the stock. TheStreet raised shares of CEMEX from a c rating to a b- […]

In the last trading session, the yellow metal had closed at Rs 51,533 per 10 grams.

Buyers absolutely hate that organizations continue to spam them with irrelevant content, ads and other communications that miss the mark.

Most cases of customer dissatisfaction can be traced back to an employee's inability to find the required information or tool they need to resolve the issue.

CEMEX, S.A.B. de C.V. (NYSE:CX – Get Rating) saw a significant drop in short interest in March. As of March 15th, there was short interest totalling 4,230,000 shares, a drop of 34.7% from the February 28th total of 6,480,000 shares. Currently, 0.3% of the company’s stock are sold short. Based on an average daily volume […]

Pega has announced the release of the newest edition of its Pega Infinity platform targeting improved low-code options.

Ease of delivery when it comes to voice content can be a double-edged sword offering benefits and creating problems.