Protiviti Announces Digital Services, Terminus Updates ABM, More News
Protiviti has launched a new offering, Protiviti Digital, Terminus debuted connected account experiences and more CX news.
Source: cmswire.com
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Page 32 - Cxm News Today
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HubSpot's Fourth Service Hub Relaunch Promises Greater Help Desk Customization
HubSpot announced the fourth relaunch of its Service Hub, offering up new help desk customization, improved feedback collection tools and more.
Poorvi Shrivastav Service Level Agreements Slas Service Hub Functionality Allows For Better Service Service Hub On Service Hub At Hubspot
Source: cmswire.com
Drift Acquires Miuros and Solvemate, Expands Talent Pool
Dixa acquired Miuros and Solvemate in a push to expand geographic reach and widen employee talent pool.
United States Sophie Sandie Senior Director Deepening Diversity Bring New Capabilities Drift Launches Conversation Cloud
Source: cmswire.com
Why Metadata, Governance Matters for Kyiv
As the world is focused on the current situation in Ukraine, the capital city of Kyiv is currently amid a metadata identity relevance conundrum.
Ukraine General H Chíinh Republic Of Ho Chi Minh City Democratic Republic Of The Congo Slava Ukraini
Source: cmswire.com
Why Is Google Sunsetting Universal Analytics?
Google is sunsetting Universal Analytics next year and will go all in with Google Analytics 4
Source: cmswire.com
Sixth Street Investment Puts Emplifi at More Than $1B Valuation
Emplifi got a growth equity investment from Sixth Street and is now valued at more than $1B.
Source: cmswire.com
Drift Announces Hyper-Personalization Tool With New Conversation Cloud
Businesses can increase customer lifetime value post-sale with Drift's new Conversation Cloud service.
United States Leo Tenenblat Conversational Service Conversation Cloud Chief Product Officer Drift Conversational
Source: cmswire.com
Boost CX With Automated Customer Data Imports
Data automation can help unify customer data across your organization and allow your teams to deliver better customer experiences.
Prasad Ramakrishnan Tony Newcome Jason Teller Customer Experience Automation Reduces Latency Requires Clear
Source: cmswire.com
DAOs Can Turn Customers Into Brand Advocates
This article examines how forward-thinking brands plan to use DAOs as part of their Web3 and metaverse business strategies.
Sandra Colton Medici Simon Jentzsch Jon Reynolds Yusuf Darrat Christoph Jentzsch Daos For Building Community
Source: cmswire.com
Brands Must Turn to Immersive Ecommerce to Remain Competitive
Today's consumers want more out of their digital shopping. They want immersive commerce experiences that stand out from other brands and increase convenience.
Source: cmswire.com