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30 Empathy Phrases Customer Service Reps Should Use

Discover how you can infuse more empathy in customer service so your customers have a clear understanding that you re here to help.

Moussa darwichBrene brownCaroline fernandesGene millerAaron schneiderCustomer serviceService hubEcustomer service repsYour customer service more empathicDownload nowGreat customer supportDaring greatlyCustomer success manager

The 10 Best Books to Help You Love Yourself

You are worthy of love and acceptance. Begin your journey to self-love with these inspirational reads the best books for embracing yourself.

Shannon kaiserMel robbinsLouise hayKatty kayNorman vincent pealeClaire shipmanCarol dweckKamal ravikantHelp you loveBright bookWho you think re supposedEmbrace who youLoving yourselfLiving yourRadical self loveYourself like your life depends

After A Mass Shooting Shook Dallas, Dr Brian Williams Took a Stand

In 2016, Dr. Brian Williams worked on seven officers shot in downtown Dallas. Three died. In this excerpt from his book, he recounts his struggles to cope after that terrible night.

Parkland hospitalUnited statesNew yorkPhilando castileOprah winfreyAlexander eastmanMark hughesBrian williamsAlex eastmanElizabeth lavinZora neale hurstonBrianh williamsDan xinhua alamyGayle kingDon lemonAssociated press

More about grief - Sentinelassam

The experience of grief is said to be as unique as finger prints.

Elizabeth kubler rossDavid kesslerBrene brownDaring greatly

What A Bitter Herbal Toothpaste Taught Me About Honesty In Advertising

Kantar’s Sandeep Dutta reveals what tests of an organic herbal toothpaste taught him about the power of honesty in marketing.

United statesElliot aronsonLos angelesElon muskStella artoisStella aroiseUniversity of houstonMedia agency briefingErnst youngAmerican psychologist elliot aronsonPratfall effectDaring greatlyWay we livePerfectionism trapDoyle dane bernbachArmor glass

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