Page 6 - Dark Patterns News Today

Dark patterns may sound like a feature of sketchy websites, but these manipulative practices are a common way mainstream companies dupe people into sacrificing their privacy or paying for stuff they don’t really want.

See if any of this sounds familiar:

See if any of this sounds familiar:

The new rules will provide clarity to both e-commerce companies as well as buyers, as well as make it easier for courts to deal with consumer complaints

See if any of this sounds familiar: ● You can’t find an easy way to cancel an unwanted subscription, so you let it continue for another month — telling yourself you’ll try again later.

Companies make it easy to subscribe to their services — and frustratingly hard to unsubscribe. Businesses are forced to give you privacy options, then make it difficult to opt out

Companies make it easy to subscribe to their services — and frustratingly hard to unsubscribe. Businesses are forced to give you privacy options, then make it difficult to opt out

Emphasising the need to protect customers by giving them efficient, prompt, and cost-effective grievance redressal mechanisms, Reserve Bank of India deputy governor M Rajeshwar Rao said the efforts of banks to provide timely solutions had not kept pace with the explosion in technology and products.

Reserve Bank of Indias Deputy Governor, Rajeshwar Rao, has called for banks to prioritize customer grievance resolution. Rao argued that banks are heavily invested in customer acquisition but have not kept pace with the rapid growth of technology and products. He also emphasized the need for banks to strengthen cyber security and prevent frauds in the hyper-personalized and tech-banking environment.

Using various techniques of web design, collectively called dark patterns, airlines and online travel portals are manipulating air travellers into paying more than they would ideally like to.