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KFC's Apology For Sending Promotional Message To Germans Provides 7 Crisis Management Lessons

Commentary from crisis management expert Edward Segal, the bestselling author of the award-winning Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies (Nicholas Brealey, 2020)KFC’s apology for a message it sent to German consumers provides business leaders with timely lessons about best practices
United States United Kingdom Greg Linnelli Edward Segal Robert Wynne Daniel Sugarman

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How And Why Businesses Are Vulnerable To Email-Based Cyberattacks: New Study

Commentary from crisis management expert Edward Segal, author of the bestelling and award-winning book on crisis management, Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies (Nicholas Brealey, 2020) Emails are one of the weakest links in a company’s defense against cyberattacks, and cyber thieves appear
United States United Kingdom Edward Segal Russell Hubbard Josh Yavor Nicholas Brealey

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