Page 135 - Data Usage News Today

it is tuesday, may 24th. were getting a much better picture of the scope of the disaster that were talking about in joplin, missouri, today where our ali velshi is. >> good morning. what are you seeing there? >> good morning, kiran, christine. i wish i could tell you its a good morning in joplin. it simply isnt. over my shoulder you can see the remains of the medical center which in this vast area is really the only building of significance that is still standing. lets begin this morni...

Measure every time the test iphones and ipads used data in some way and then compared it with the bill from at&t. they say they found that at&t systematically overstated data usage by 7% to 14%. sometimes as much as 300%. did you find overcharges on every single transaction? >> yes. every single one. >> reporter: did you ever find an instance where the discrepancy worked to the benefit of the customer? >> never. always an overcharge. never an undercharge. >> reporter: to test for those phantom...

>> announcer: "world news now" delivers your morning papers. all right. how many of you out there have the iphone, the ipad, the whole thing? everybodys got that and used to be the only way that you could get the iphone is if you were an at&t customer, correct? well turns out up to 20 million americans could have been overcharged by at&t for data usage which is making a lot of -- people sort of sit up and take attention. when they did the study and looked at different charges on your iphone or...

An instance where the discrepancy worked to the benefit of the customer? >> never. always an overcharge, never an undercharge. >> reporter: to test for those phantom charges, the lawsuit says the engineer bought a new iphone, disabled everything that might trigger data usage and let the phone sit for ten days. on but untouched. when the bill came in, there were charges for 35 different transactions. >> its just that someone coming in and stealing those minutes away from you. theyre just robbing ...

9/10. >> reporter: we asked john davis, a computer engineer who isnt involved in the lawsuit, to show us how much data is downloaded when you click on various sites. >> click on msnbc, its larger than the google website. >> reporter: and most news sites are going to be larger, are they not, in terms of data usage? >> yes, they will be. >> ow. >> reporter: a youtube video uses even more data. the lawyers hired a computer firm to measure every time the ipads and iphones used data and then compar...

Things, a knock against am which runs on theeth -- apple which runs on the at&t network. >> iphone users complain about at&t, about data usage and their frustration with it and one thing we havent seen in any phones, particularly smartphones, voice quality has not improved in years. they keep adding new features and better cameras and voice quality is either good or fair for most phones in our testing which is... >> juliet: you have your iphone. >> rick: i want the new one. >> juliet: david, our...

Commission when there were issues about data, data security, data usage. did they follow the terms and conditions? by the way, does anybody read those little things that say, i agree to all the principles and multipages of legal ease about what they can and cant do? i think consumers are left in the dark about what happens with their data until something like this happens where a violation of public trust occurs. thats our job then to get to the facts, get to the truth, then come to a decision a...

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Latest updates on this topic.