is there a point where you feel like the nose of the plane came up and you guys looked around and said, okay, i think we have got something that can really function? yeah. i think the fact that the war room that your package eye li highlighted was a key part to that, it set the tone for the sense of urgency for getting the site fixed. there were a few moments where i think of one where the site was down and there was a problem with the database, it was a database that i never worked with myself personally but i knew the kind of problem that it had, hi run into that before. i worked with the database team to come up with a fix. because the site was down in the middle of the day, it was affecting people as it was down, we didn t have the luxury of doing the normal process for getting the code reviewed and deployed. so we did what was called a hot fix and just fixed it while people were using it.