Consumer Court imposes ₹45,000 penalty on Amazon for delay in refund for faulty product
Commission President SS Malhotra and members Rashmi Bansal and Ravi Kumar held that it was Amazon's duty to ensure the sale of genuine, defect-free products and to promptly replace faulty products and issue refunds.
Anil Kumar Amazon Seller Services Private Appario Retail Amazon Seller Services Private Limited Delhi East District Consumer Disputes Redressal Commission District Consumer Disputes Redressal Commission
Source: barandbench.com